Press Releases

HP Launches Cloud Services for Retail and Hospitality Markets at NRF 2020

Empowering retailers and hospitality operators to securely and remotely manage their fleet of devices and apps

January 9, 2020

PALO ALTO, Calif., January 9, 2020 – Ahead of National Retail Federation (NRF) 2020: Retail’s Big Show, HP Inc. today announced new cloud services for retailers and hospitality operators demonstrating the company’s commitment to help transform the customer experience. HP Engage Console and HP Engage Catalog are designed to deliver easy-to-use retail solutions to help increase productivity, reduce manual IT work, and facilitate fast time-to-market.

As the number of connected devices continues to grow in every kind of enterprise, managing and monitoring multi-OS endpoints with unified endpoint management (UEM) tools is becoming critical. By 2024, 70% of enterprises are expected to adopt UEM tools used to streamline their devices1. Retail is no exception to this evolution.

“Technology empowers today’s retailers to manage their business better with versatile and connected computing devices. At the same time, retailers want to manage their applications in secure and efficient ways,” said Aaron Weiss, vice president and general manager, Retail Solutions, HP Inc. “With HP Engage Console and HP Engage Catalog, HP is bridging this gap and providing modern solutions for customers and partners to manage their fleet of devices securely and remotely.”

HP Engage Console allows users to manage their fleet of devices secure and remotely.

HP Engage Console: Securely and Efficiently Manage Devices and Apps

Designed for retailers, hospitality operators, independent software vendors (ISVs) and resellers alike, HP Engage Console provides seamless application distribution and management for retail point-of-sale devices and apps. The cloud solution helps:

  • Increase productivity. Troubleshoot and solve device issues remotely without sending IT staff onsite while increasing uptime and saving costs.
  • Reduce manual IT work. Provision devices in bulk and improve IT productivity by automating data-driven compliance checks and security alerts.
  • Facilitate fast time-to-market. Get end-users set up and running with an easy-to-use solution with industry-leading support to start managing devices quickly.

HP Engage Console is not only critical for enterprise retailers to manage their fleet of devices, but also helpful for small and medium-sized retailers and hospitality operators that do not have onsite IT managers and require all business-critical applications to be fully functional with highest uptime.

HP Engage Catalog makes it easy to discover retail applications and services.

HP Engage Catalog: Easily Discover Retail Applications and Services

As retailers are looking to procure business-ready solutions that are complete with software applications of their choice, ISVs are also looking for easy discoverability of their applications and services. HP Engage Catalog aims to solve both problems by making it:

  • Easy to discover for retailers. Discover, install, and update applications on the retail point-of-sale device.
  • Easy to upload for ISV partners. Upload applications and updates directly onto HP’s server for retailers to find.

Lastly, recognizing the role of existing market solutions, the latest HP point-of-sale hardware is now certified with leading mobility management providers including SOTI and VMware. ISV partners also have the option of procuring these services with HP hardware.

HP Engage Console and HP Engage Catalog are expected to be available in February.

For more information about HP Retail Solutions, visit www.hp.com/go/retail or experience the new retail systems in-person at NRF 2020 in HP’s booth #4255.

About HP Inc.

HP Inc. (NYSE: HPQ) creates technology that makes life better for everyone, everywhere. Through our product and service portfolio of personal systems, printers and 3D printing solutions, we engineer experiences that amaze. More information about HP Inc. is available at www.hp.com

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Christina Wahl

Disclaimer

1Gartner 2019 Magic Quadrant for Unified Endpoint Management Tools