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HP Named a Leader in IDC MarketScape Contractual Print and Document Services Vendor Assessment

December 18, 2018

Palo Alto, December 18, 2018 — Today, HP Inc. announced the company has been named a leader in the IDC MarketScape: Contractual Print and Document Services Hardcopy 2018 Vendor Assessment (#US44387318, Dec. 18, 2018). This IDC study assesses the market for contractual print and document solutions and services among select hardcopy vendors through the IDC MarketScape model.

“Growing services and solutions is central to our focus in 2019 – tapping the investments made across our channel, infrastructure and innovation,” said Tuan Tran, General Manager and Global Head of Office Printing Solutions for HP. “Our holistic portfolio – with the world’s most secure printers and innovation straight from HP Labs – offers some of the most robust engagement opportunities for partners and customers alike. We are pleased the IDC MarketScape recognized HP as a Leader in contractual and look forward to keeping our momentum going.”

Highlights from the report include:

•      “With its strong IT heritage and a more seamless integration between PCs and print, HP Inc. is in a strong position to address key market trends around outsourced print and document services.”

•      “HP Inc. not only builds a vast array of security features and capabilities into its printing hardware, but it also offers what is arguably the industry's broadest range of security solutions and standalone services, many of which are now offered as standard components within its Managed Print Services (MPS) arsenal.”

The IDC MarketScape recognition builds on HP’s contractual office printing momentum and strategy to earn incremental market share in both the A3 and A4 multifunction printer categories. Last week, the company announced a new expansion of account opportunities for U.S. print premier channel partners in which thousands of MPS Speciality accounts that were previously directly engaged by HP will begin to be made available as premier channel opportunities.

About IDC MarketScape

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

About HP

HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions and services, we engineer experiences that amaze. More information about HP Inc. is available at


HP’s most advanced embedded security features are available on HP Enterprise-class devices with FutureSmart firmware 3.7 or above and is based on HP review of 2017 published embedded security features of competitive in-class printers. Only HP offers a combination of security features for integrity checking down to the BIOS with self-healing capabilities. For a list of compatible products, visit: For more information, visit: